by studio98 | May 29, 2013 | Shoppers
Arizona is the latest state to be hit with an epidemic of mystery shopping scams, where unsuspecting potential employees get taken in by a fake cashier’s check with which to shop. The victims deposit the check in their own bank and wire the money to the culprit. The...
by studio98 | Mar 27, 2013 | Shoppers
When a mystery shopper turns in his or her customer evaluation form as requested by a firm like Customer Perspectives, the editor of that form may come back and ask for more detail or simply more information than had been supplied. It can be frustrating, but the...
by studio98 | Nov 12, 2012 | Shoppers
Here’s one mystery shopper’s take on the kind of reactions she gets when she tells people she’s a mystery shopper, and her life checking up on apartment leasing companies. The author discusses how she fits mystery shopping into her daily schedule. It’s easier for...
by studio98 | Oct 16, 2012 | Businesses
Any interaction between an organization or business and the people who use their product or services can be thought of as a “customer experience” and, according to one expert in this article, shouldn’t be overlooked. In short, a business needs to know what it KNOWS...
by studio98 | Aug 28, 2012 | Shoppers
Cathy Stucker is the author of “The Mystery Shopper’s Manual” and in that book, she offers these answers to commonly asked questions from those considering taking up mystery shopping. What is mystery shopping? Mystery shoppers are paid to act as...
Recent Comments