Take Your Business to the Next Level
Improve your customer service!
Improving Customer Service
With Customer Perspectives
The customer service your employees provide has a great impact on the engagement and loyalty of your customers. But how do you know when there’s room for improvement?
That’s where Customer Perspectives, a division of Jancyn, can help, letting you see where your company is delivering first class service and where there are opportunities for improvement. Not only does this process benefit your customers but can also improve employee morale while contributing to the bottom line.
See Service From
Your Customers’ Perspective
why not start today?“Marlborough Savings Bank has been using Customer Perspectives’ mystery shops for nearly a decade and they have become an integral part of our strategic plan.” Marlborough Savings Bank
why not start today?“Customer Perspectives has been a partner of Bob’s helping to evaluate, assess and address our customer service and sales practices for the last 9 years…One of the most valuable components Customer Perspectives possesses is the ability and willingness to react quickly to our ever changing needs.’ Bob’s Furniture.
Out-Service the Competition
This short American Express Open Forum video features Customer Perspectives’ owner Judi Hess explaining how mystery shopping works to gain customer insight for a business in Connecticut and shows what kind of valuable feedback is available from Customer Perspectives and how that feedback can be used in improving customer service and the overall customer experience.
Why Choose Customer Perspectives?
Responsive customer service, easy-to-use reporting and a 100% satisfaction money-back guarantee.