by studio98 | Jan 22, 2016 | Businesses
I happened to have arrived too early at the mall and the stores weren’t even open yet. However, I could walk through the mall’s thoroughfares and see inside the various retail stores, with staff members folding clothes and filling cash drawers. My destination was...
by studio98 | Jan 15, 2016 | Businesses
You don’t necessarily expect a great customer experience when dealing with the government, no matter which level of government we’re talking about, right? Imagine my surprise when I walked away from a recent government encounter with a smile on my face and saying to...
by studio98 | Jan 14, 2016 | Businesses
The day started with a trip to Hooksett’s Target where I received my usual excellent customer service. Then … my car wouldn’t start. Since I had left my cell phone behind, I returned to the store and asked Chelsea at Guest Services if I could use their phone. She was...
by studio98 | Jan 8, 2016 | Businesses
A friend of mine is a very regular customer of the Enterprise car rental company. In their jointly run business, she and her husband are so regular that the company’s stellar customer service and customer attention has reached the “annoying” level. Recently, they...
by studio98 | Dec 10, 2015 | Businesses
I may just have been out shopping too long in the busy holiday season, but suddenly every sound and sight in the stores was bugging me. The music was too loud in one place. There was a persistent beep-beep like the backing up of a garbage truck in another; it hurt my...
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