by studio98 | Feb 7, 2017 | Businesses
It’s amazing how a tiny interruption in your workday can turn you into Miss Cranky Pants. It was to be an extremely busy day as I attempted to get my sole proprietor business ready for me to be gone on a vacation. The “to do” list was a mile long, but I was hammering...
by studio98 | Nov 30, 2016 | Other
The consultant finished her presentation at the swanky hotel conference center and packed up her equipment—everything except the adapter cord that went from her computer to the LED projector, a moderately expensive gizmo. Several months later, when she realized what...
by studio98 | Oct 18, 2016 | News
Our October 2016 Client Mystery Shopping Newsletter features: How Marketers Can Improve ROI on Customer Experience How To Create Customers for Life The Critical Link Between Staisfaction, Loyalty and Problem Management Upcoming Events – which of these upcoming...
by studio98 | Aug 24, 2016 | Businesses
CEM—yet another business acronym! All you need to know is it stands for Customer Experience Management and, well, it’s what everyone in your business should be aware of -at the very least. If you’re dedicated to managing the customer experience with your company, you...
by studio98 | Jul 20, 2016 | News
Our July 2016 Client Mystery Shopping Newsletter features: Why Positive Customer Experiences Increases customer Retention Pay Attention to Customer Experience – It’s Worth it! Upcoming Events – which of these upcoming events around the country will...
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