January 2016 Client Newsletter

Our January, 2016 Bank Mystery Shopping Client Newsletter features: Tips on how to set up an effective mystery shopping/customer survey program A basic definition of Mystery Shopping More killer phrases Upcoming Events Click the link below to read the full issue of...

Mystery shopping: A way to know thy competition?

Your business may stand out from the crowd today, but to think it always will is to put yourself in danger of losing customers. Someone else out there is, no doubt, working at this very moment on something bigger, better, and different from you. According to this...

Third Quarter, 2015 Secret Shopper Newsletter

Our Third Quarter 2015 Secret Shopper Newsletter features: Review of Customer Perspectives Tips and Reminders MSPA News Hot Spots Click the link below to read this full issue of our newsletter for secret shoppers. (PDF) Shopper Newsletter Qtr 3...