by studio98 | Oct 13, 2015 | News
Our October, 2015 Retail Client Newsletter features: You are not in control of your business – Your customers are New data shows independent retailers are missing a sales trick More killer phrases Upcoming Events Click the link below to read the full issue of...
by studio98 | Oct 6, 2015 | Businesses
Quality – Speed – Price. These are the top priorities of clients searching for a mystery shopping firm. 1. Quality – Look for an established mystery shopping firm which is a member of its trade association – the Mystery Shopping Professionals Association (MSPA). MSPA...
by studio98 | Mar 16, 2015 | Businesses
A mystery shopping firm is called upon to see, from a customer’s eye-view, just how well you might be providing customer service. There are, therefore, many ways to go about evaluating a customer’s experience at your company. You can request that the...
by studio98 | Jan 28, 2015 | Businesses
Phone calls to certain businesses, especially in the travel and entertainment industries, are on the rise, which may seem counter-intuitive in today’s world where the Internet does all the work for us. However, the rise of SmartPhone technology means that often a...
by studio98 | May 29, 2013 | Shoppers
Arizona is the latest state to be hit with an epidemic of mystery shopping scams, where unsuspecting potential employees get taken in by a fake cashier’s check with which to shop. The victims deposit the check in their own bank and wire the money to the culprit. The...
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