by studio98 | Mar 24, 2015 | Businesses
Are you doing everything you can to make sure your customers stick around? The author of Innovating Analytics, quoted in this article on customer loyalty, suggests this really must be your number one priority in business. It is the most important factor in...
by studio98 | Jun 27, 2013 | Businesses
This article uncovers a few surprising things you may not realize about customer service. Here are just a few in summary: The main reason for customer turnover is poor quality service. A customer will leave you four times as often over customer service problems than...
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