SAYS PART 1-no part 2? Measuring Employee Effectiveness

by | Sep 3, 2012 | Other

Part 1   Is direct contact with customers intensive at your bank or credit union?  If so, you are putting your organization’s reputation and credibility in the hands of each employee who interacts with your customers. Do you have a systematic and objective way to...

Shopping Audits Measure Employee Effectiveness

by | Sep 3, 2012 | Businesses

Shopping audits can help you determine the effectiveness of your internal marketing strategies so that you may upgrade them, thereby enhancing your image, your service and your market share.  You will, in effect, be minimizing human “turnoffs” and thereby keeping the...