Customer Perspectives See Your Business in a Whole New Perspective!

Become a Mystery Shopper - Help Build Customer Loyalty

Please read all the information below to learn the ins and outs of mystery shopping, and how to signup online.


What is the Value of Mystery Shopping?

Mystery shoppers shop all kinds of service oriented businesses. These include banks, stores, restaurants and more. The information gathered from mystery shopping can enhance a company's customer loyalty.

What does it take to be a mystery shopper?
Will you...

  • Read carefully to ensure you will meet the clients' specifications?
  • Notice details and report them accurately?
  • Write objectively and concisely?
  • Return phone calls or e-mails promptly?
  • Meet deadlines consistently and reliably?

How far will I have to travel and how much work might I get as a mystery shopper?

It depends. We try to assign work to shoppers who live close to our clients' locations so the amount of work available will depend on how many locations are within your geographic area.

Is mystery shopping a full-time job?

Not usually. We may have several clients in your geographical area, or only a few. Some clients require we rotate mystery shoppers rather than sending the same person over and over. Some clients require monthly shops and others ask for shops only once a quarter or once a year.

Can I mystery shop for other companies?

Absolutely! In fact, we encourage you to do so. As with most skilled activities, the more you do it, the better you become at it. Visit the site for the Mystery Shopper Providers Association (MSPA) which posts a variety of shopping opportunities from its member companies. (www.mysteryshop.org)

How and when do I get paid for mystery shopping?

Mystery shoppers are independent contractors. Customer Perspectives™ pays for satisfactory completion of shopping reports on a per shop basis. The rate varies from client to client and is agreed upon in advance. In addition, some of our clients also reimburse for purchases and allow shoppers to keep the items. Payment to shoppers is made via PayPal on a monthly basis, paid around the 20th of the following month.

How do I become a mystery shopper?

Before you fill out our application, ask yourself these questions:

  • Can we always count on you to complete your assignments on time?
  • Do you have reliable access to a computer?
  • Would you still be willing to do shops for us even if sometimes we could only give you one shop/month?


If you answered Yes to these questions, please review a sample form by clicking HERE.
( Requires Adobe® Acrobat Reader. Click here to download.)

TO SIGN-UP ONLINE TO BECOME A MYSTERY SHOPPER,
CLICK HERE.

SHOPPER NEWS

The Mystery Shopping Providers Association, the largest professional trade association dedicated to improving service quality using anonymous resources, supports the Federal Trade Commission's recent action against Mystery Shop Link and the Tangent Group. Read the full press release here...


Customer Perspectives™ strongly supports MSPA Certification; Gold Certification is now available on DVD!

Click here to purchase:
www.mysteryshop.org/shoppers/golddvd.php
Click here for FAQs about the Gold DVD:
www.mysteryshop.org/shoppers/faqgolddvd.php


AVOID MYSTERY SHOPPING JOB SCAMS!

NEVER pay a fee to anyone to sign up, purchase a book or list of names
NEVER pay a "membership fee"
No legitimate mystery shopping company will charge you money to register on their site. One would never apply for a job where the company asks for money up front so you can start work.
Companies that promise high paying assignments, "lots of assignments" in your area or other "too good to be true" offers to entice you to register should be investigated further before registering.
Legitimate mystery shopping companies NEVER send checks or wire funds to anyone until AFTER they have successfully completed an assignment and it has been accepted.
NEVER send personal information via email
Get a valid web site and look for the MSPA logo on that site (see below)
NEVER go to a website through a link sent to you in an email. Go to the website independently of any link that might be sent to you. Scammers often copy websites so they look real
Register only on a legitimate, verified web site. If you do not find the MSPA logo, move on. And even if you do, verify, verify, verify! Scammers can easily steal the MSPA logo to make themselves look legitimate.
Mystery Shopping Providers Association

The best way to be sure you've reached a legitimate MSPA member company is from the MSPA website. You can find mystery shopping company names, phone numbers and websites at no cost on the MSPA site HERE.

 

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AVOID SCAMS!

CLICK HERE for
important
information on
avoiding Mystery
Shopping scams



Beware of Letters Offering Quick Returns for Cashing a Check

Our company rarely, if ever, conducts mystery shops involving check cashing or money transfers. We never ask shoppers to send us money. If someone posing as a representative of our company ever contacts you with a cashier's check, call us before you try to cash the check... it may be a scam!

Click HERE for more information.



Excerpts from some happy shoppers...

"I work regularly for only a very small number of mystery shop companies and most often for Customer Perspectives, in part because I feel you all offer more personal contact with your independent contractors, so it's doubly pleasing to be recognized by you"

"It was such a nice surprise to receive the note and check for being a good shopper!! ...It was especially encouraging to receive this note of encouragement (and the extra money is always a nice treat). I thoroughly enjoy working with Customer Perspectives. Your staff is great to work with, your jobs are the best, and your forms are my favorites.

Thank you so very much."

CLICK HERE FOR MORE


For Mystery Shopper News,
Tips, Articles
and Resources
CLICK HERE

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