When customer service goes way beyond the expected…

by | Jan 31, 2014 | Shoppers

It’s something we’ve learned not to expect—good customer service from your typical “big box” store. We just take it for granted that any problem or question we have while shopping at the store is going to be a struggle to get resolved.  When and if we are...

Which mystery shoppers get the best assignments?

by | Nov 13, 2013 | Shoppers

Reliability and professional communication. That’s what the author of this article says are the traits of  a mystery shopper that would get them more assignments than others in the same pool. Some mystery shoppers are certified, but this author suggests other factors...

Don’t Get Scammed!

by | Aug 8, 2013 | Shoppers

A recent blog by a mystery shopping firm named Ellis gave this good summary of 5 red flags of mystery shopping scams: 1. If you are asked to pay to be a part of a mystery shopping company, do not join in. 2. Don’t expect to see monthly fees or membership fees in order...