Blog

Our blog

Fourth Quarter Mystery 2016 Shopper Newsletter

Our Fourth Quarter Mystery 2016 Shopper Newsletter features topics of interest to the mystery shopper, including: Changes to the CP team. Shopper tips. Hot Spots. Click the link below to read this full issue of our newsletter for mystery shoppers....

October 2016 Client Mystery Shopping Newsletter

Our October 2016 Client Mystery Shopping Newsletter features: How Marketers Can Improve ROI on Customer Experience How To Create Customers for Life The Critical Link Between Staisfaction, Loyalty and Problem Management Upcoming Events - which of these upcoming events...

August 2016 Client Mystery Shopping Newsletter

Our August 2016 Client Mystery Shopping Newsletter features: Five Ways to Maximize your Mystery Shopping Results What are the Key Elements of Successful Mystery Shopping? Using Mystery Shopping to go beyond Voice of the Customer programs Upcoming Events - which of...

Mystery Shopper Newsletter – Third Quarter 2016

Our Third Quarter Mystery 2016 Shopper Newsletter features topics of interest to the mystery shopper, including: How Can I Become a More Discreet Mystery Shopper?. MSPA Announcement Hot Spots Click the link below to read this full issue of our newsletter for mystery...

Customer service: Attitude and Aptitude

The clerk at the local hardware store was new to his job, one could tell, and he was having difficulty finding the right item in stock. Then the computerized cash register gave him problems, making the transaction take twice as long as it should have. Nonetheless, the...

July 2016 Client Mystery Shopping Newsletter

Our July 2016 Client Mystery Shopping Newsletter features: Why Positive Customer Experiences Increases customer Retention Pay Attention to Customer Experience - It's Worth it! Upcoming Events - which of these upcoming events around the country will you be attending?...

June 2016 Client Mystery Shopping Newsletter

Our June 2016 Client Mystery Shopping Newsletter features: How to Build a World-Class Customer Service Team: Recipe for Success Transform Your customer Service and Customer Experience in 12 Steps Upcoming Events - which of these upcoming events around the country will...

Get In Touch

13 + 13 =

1100 Lincoln Avenue, Suite 367
San Jose, CA 95125

800-339-2861

info@customerperspectives.com