Reliability and professional communication. That’s what the author of this article says are the traits of a mystery shopper that would get them more assignments than others in the same pool. Some mystery shoppers are certified, but this author suggests other factors may be more important.
Some questions a scheduler might look at before making an assignment:
1.On past shopping assignments, did the mystery shopper complete the assignment on time and was did her report meet our specifications?
2. Does the shopper repeatedly cancel or reschedule appointments, or totally miss ones that are scheduled?
3. Has the shopper come through for us in a last-minute or hard-to-fill assignment?
New shoppers will be given the chance to prove themselves early in the process. If you’re new to mystery shopping, be sure to follow through, act professionally at all times and communicate clearly and often with the home office all along through the process.