by studio98 | Feb 7, 2017 | Businesses
It’s amazing how a tiny interruption in your workday can turn you into Miss Cranky Pants. It was to be an extremely busy day as I attempted to get my sole proprietor business ready for me to be gone on a vacation. The “to do” list was a mile long, but I was hammering...
by studio98 | Nov 30, 2016 | Other
The consultant finished her presentation at the swanky hotel conference center and packed up her equipment—everything except the adapter cord that went from her computer to the LED projector, a moderately expensive gizmo. Several months later, when she realized what...
by studio98 | Oct 18, 2016 | News
Our October 2016 Client Mystery Shopping Newsletter features: How Marketers Can Improve ROI on Customer Experience How To Create Customers for Life The Critical Link Between Staisfaction, Loyalty and Problem Management Upcoming Events – which of these upcoming...
by studio98 | Jul 20, 2016 | News
Our July 2016 Client Mystery Shopping Newsletter features: Why Positive Customer Experiences Increases customer Retention Pay Attention to Customer Experience – It’s Worth it! Upcoming Events – which of these upcoming events around the country will...
by studio98 | Apr 20, 2016 | News
Our April, 2016 Mystery Shopping Client Newsletter features: 10 Simple Ways to Improve Customer Retention Rates – 10 simple, specific ways you can up your customer retention game and strengthen the bottom line Customer Service – 7 Ways to Lose Business...
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