WHY CHOOSE US?
Because service is our obsession!
Experience
We have been providing mystery
shopping programs to hundreds of satisfied clients for over two decades.
Top
Notch Quality Mystery Shoppers Nationwide
All mystery shoppers
are carefully selected and must meet our stringent standards. Attention
to detail, objectivity and concise writing are among the skills we require
of each and every shopper.
Thorough Quality Control
Each report
and survey is scrutinized for accuracy, consistency and detail by a Quality
Assurance Specialist assigned to your account.
Electronic Transmission
Both your individual
shopper reports and data summary reports can be accessed via our password
protected web site - anytime, day or night.
Custom Designed Mystery Shopping Programs
We custom design your mystery shopping forms, customer satisfaction surveys
and data summaries to create a feedback program uniquely tailored to your
needs. Customer Perspectives has over twenty years of program development
experience.
Accessibility
We understand the importance
of being responsive to our clients. We meet deadlines, return calls promptly
and anticipate your needs. We are always available for consultations with
both corporate management and store management.
Money Back Guarantee
If you are not
completely satisfied with any of our mystery shopping reports for any reason,
we will not bill you for them.
Call Toll Free
800-CPSHOPS
to find out how Customer Perspectives' mystery
shopping programs can improve your bottom line!
What our clients are saying...
"...the staff of Customer Perspectives™ has been professional and results oriented. They are a dedicated group of individuals who strive to offer the highest levels of service possible..."
IKEA
charter member of
©2002-2007 All Rights Reserved
213 West River Road
Hooksett, New Hampshire 03106-2628