Testimonials

What Our Clients Say about Our Mystery Shopping Services

Since 1983, Customer Perspectives™ has developed niche mystery shopping services that include retail mystery shopping and mystery shopping in banks and credit unions. Our extensive experience and valuable customer service analysis are helping a wide range of companies improve customer service and, ultimately, improve customer satisfaction.

But don’t take our word for it. Click on the logos to listen to what some of our clients have to say…

Contact Us

Contact us to learn how we can design mystery shopping solutions that help you measure and increase your customer service satisfaction.

Financial Institutions

Bank of America
Bar Harbor Bank
Bath Savings Institution
Citizens Bank
Florence Savings Bank
Hudson Valley Federal Credit Union
Merchants Bank
NexTier Bank
Northeast Credit Union
Triangle Credit Union
Webster Five

Retail Businesses

AAA
BJ’s
Bob’s Discount Furniture
Brookstone
Calvin Klein
David’s Bridal
Ferguson
Gulf Express
IKEA
Long’s Furniture World
Park Lodge Hotel Group
Sears
Sprint PCS
Tommy Bahama
Town Fair Tire
YMCA Southcoast