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Mystery Shopping Client Newsletter

Customer Perspectives™ publishes a quarterly newsletter for our clients to keep you up-to-date on the latest news in mystery shopping. Click on the dates to read more.


3rd Quarter 2009

• Lessons from a Lingering Recession
• A Tale of Two Burgers
• How Important Customer Care Actually Is
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2nd Quarter 2009
• Service Creates Loyal Customers
• Leading in a Recession
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BACK ISSUES:

3rd Quarter 2007
• Traits of Successful Customer Satisfaction Programs
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2nd Quarter 2007
• Aim for the Heart: Do Your Customers Feel the Love?
• Shopper Recall
• Top 10 Time Wasters
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1st Quarter 2007
• Increasing Customer Satisfaction and Loyalty
• "What Gets Measured Gets Improved"
A Mystery Shopping Expert Offers Advice on How to Get the Most from Your Program
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4th Quarter 2006
• Training Tips
• More Than Individual Results
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Call Toll Free 800-CPSHOPS, to find out how Customer Perspectives' mystery shopping programs can improve your bottom line!

 

Customer Perspectives' Newsletter Includes:

• tips and advice on successful mystery shopping programs

• information on the best mystery shopping strategies and training

• schedule of upcoming mystery shopping seminars and conferences

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