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Mystery Shopping Client Newsletter

Customer Perspectives™ publishes a quarterly newsletter for our clients to keep you up-to-date on the latest news in mystery shopping. Click on the dates to read more.


3rd Quarter 2007

• Traits of Successful Customer Satisfaction Programs

2nd Quarter 2007
• Aim for the Heart: Do Your Customers Feel the Love?
• Shopper Recall
• Top 10 Time Wasters

1st Quarter 2007
• Increasing Customer Satisfaction and Loyalty
• "What Gets Measured Gets Improved"
A Mystery Shopping Expert Offers Advice on How to Get the Most from Your Program

4th Quarter 2006
• Training Tips
• More Than Individual Results


Call Toll Free 800-CPSHOPS, to find out how Customer Perspectives' mystery shopping programs can improve your bottom line!

 

Customer Perspectives' Newsletter Includes:

• tips and advice on successful mystery shopping programs

• information on the best mystery shopping strategies and training

• schedule of upcoming mystery shopping seminars and conferences


Click any of the issues at left to download our newsletter in PDF file format.

 

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