Mystery Shopping Client Newsletter
Customer Perspectives publishes a quarterly
newsletter for our clients to keep you up-to-date on the latest news in
mystery shopping. Click on the dates to read more.
3rd Quarter 2009
Lessons from a Lingering Recession
A Tale of Two Burgers
How Important Customer Care Actually Is
View
online
2nd Quarter 2009
Service Creates Loyal Customers
Leading in a Recession
View
online
BACK ISSUES:
3rd Quarter 2007
Traits of Successful Customer Satisfaction Programs
Download PDF
2nd Quarter 2007
Aim for the Heart: Do Your Customers Feel the Love?
Shopper Recall
Top 10 Time Wasters
Download PDF
1st Quarter 2007
Increasing Customer Satisfaction and Loyalty
"What Gets Measured Gets Improved"
A Mystery Shopping Expert Offers Advice on How to Get the Most from
Your Program
Download PDF
4th Quarter 2006
Training Tips
More Than Individual Results
Download PDF
Call Toll Free 800-CPSHOPS, to find out
how Customer Perspectives' mystery
shopping programs can improve your bottom line!
|