Why Choose Us?
Because service is our obsession!
WE
ALSO...
Save you TIME
Our 25 years of EXPERIENCE means we can design you program thoroughly and accurately, using virtually none you your valuable time.
Ensure PROGRAM CREDIBILITY
Our top notch mystery shoppers are carefully selected and must meet our stringent standards. Attention to detail, objectivity and concise writing are among the skills we require of each and every shopper. We also give preference to certified shoppers.
CHECK OUT OUR CLIENT NEWSLETTER!
Filled with great tips and advice on successful mystery
shopping programs, training and upcoming seminar and conferences. CLICK
HERE
Provide QUALITY ASSURANCE
Each report and survey is scrutinized for accuracy, consistency and detail by a Quality Assurance Specialist assigned to your account.
Guarantee SPEED
All shop reports are electronically transmitted to you promptly - usually within 3 business days of the "shop".
CLICK HERE
for an online demonstration of many of the electronic reporting features
we have to offer.
PLEASE NOTE: This demo
requires a high bandwidth connection for optimum viewing. If this takes
more than a few seconds to load on your system, please
contact us to receive a free demo disk.
Offer CUSTOM DESIGNING
We can custom design your mystery shopping forms and data summaries to create a feedback program uniquely tailored to your needs. Customer Perspectives has over twenty-five years of program development experience.
Are always RESPONSIVE
We understand the importance of being responsive to our clients. We meet deadlines, return calls promptly and anticipate your needs. We are always available for consultations with both corporate management and store management.
Provide a MONEY BACK GUARANTEE
If you are not completely satisfied with any of our mystery shopping reports for any reason, we will not bill you for them.
Call Toll Free 800-CPSHOPS, to find out how
Customer Perspectives' mystery
shopping programs can improve your bottom line!
Call Toll Free
800-CPSHOPS
to find out how Customer Perspectives' mystery
shopping programs can improve your bottom line!
What our clients are saying...
"Customer Perspectives' shoppers have been consistently observant, objective and detailed. I highly recommend Customer Perspectives™ to any firm wishing to increase profitability through enhanced customer service and sales skills..."
Liberty Bank
Check out our client newsletter!
Filled with great tips and advice on successful mystery shopping programs,
training and upcoming seminar and conferences.
CLICK
HERE
"...they seem to understand not only the major aspects of evaluating a dining experience, but they seem to be tuned into the more subtle nuances as well..."
Shorty's Mexican Roadhouse
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213 West River Road
Hooksett, New Hampshire 03106-2628