…because service is our obsession!

We also save you Time!

Our 28 years of EXPERIENCE means we can design your program thoroughly and accurately, using virtually none of your valuable time.

Ensure PROGRAM CREDIBILITY

Our top notch mystery shoppers are carefully selected and must meet our stringent standards. Attention to detail, objectivity and concise writing are among the skills we require of each and every shopper. We also give preference to certified shoppers.

Provide QUALITY ASSURANCE

Each report and survey is scrutinized for accuracy, consistency and detail by a Quality Assurance Specialist assigned to your account.

Guarantee SPEED

All shop reports are electronically transmitted to you promptly – usually within 3 business days of the “shop”.

CLICK HERE for an online demonstration of many of the electronic reporting features we have to offer.

PLEASE NOTE: This demo requires a high bandwidth connection for optimum viewing. If this takes more than a few seconds to load on your system, please contact us to receive a free demo disk.

Offer CUSTOM DESIGNING

We can custom design your mystery shopping forms and data summaries to create a feedback program uniquely tailored to your needs. Customer Perspectives has over twenty-eight years of program development experience.

Are always RESPONSIVE

We understand the importance of being responsive to our clients. We meet deadlines, return calls promptly and anticipate your needs. We are always available for consultations with both corporate management and store management.

Provide a MONEY BACK GUARANTEE

If you are not completely satisfied with any of our mystery shopping reports for any reason, we will not bill you for them.

Call Toll Free 800-CPSHOPS, to find out how Customer Perspectives’ mystery shopping programs can improve your bottom line!