December 2014 Client Newsletter – The Alarmingly-high Cost of Poor Customer Service

In this month’s Client Newsletter:

  • What is the alarmingly-high cost of poor customer service? Prepare to be shocked!
  • Secret shoppers: how they can turn around your business
  • Upcoming events

Click the link below to view the full December 2014 Client Newsletter (PDF).

December 2014 Client Newsletter

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